Accessibility Statement
Our goal is to ensure that as many people as possible can use our online services without restriction, as the topics of inclusion and participation are very important to us. We are continuously working on implementing measures for the accessible presentation of our online presence in order to make it equally accessible to all people. Therefore, we strive to realize accessibility requirements, particularly through Directive (EU) 2019/882 (the European Accessibility Act, EAA), the German Accessibility Strengthening Act (BFSG), the Ordinance on the BFSG (BFSGV), as well as on the basis of the corresponding norm (EN 301549) and standards (Web Content Accessibility Guidelines, WCAG, from version 2.1). Below you will find information on the accessible design of our online presence.
1. Provider
This accessibility statement applies to the website www.gizeh-online.de, which may also be accessible via other addresses (URLs). The provider of the website is:
Gizeh Raucherbedarf GmbH
Bunsenstraße 12 51647
Gummersbach
hone: +49 (0) 2261-4059-0
Fax: +49 (0) 2261-4059-305
Email: info@gizeh-online.de
2. Report a Barrier
If you discover a barrier on our website or other potential for improvement, you are welcome to send us a message using the contact details mentioned above. We will review your concern and endeavor to remove the reported barrier promptly.
3. Description of the Online Services
On our website, we present our smoking accessory products and relevant information. This includes various papers, filters, and accessories. We also offer fan/merchandise items, such as T-shirts, hoodies, or caps. If you wish to purchase our products online, you will be redirected to our online shop.
On the homepage of our online offering, you will find a selection of our products and information in the central area of the page. These are presented in text form as well as photos or graphics. By interacting with a product presentation, you will reach the respective product detail page. You can navigate between the various menu items in the header menu. After selecting a category, you will reach an overview page where all information from that category is displayed. Inquiries can be sent to us via a contact form and the contact details provided on our website.
Our products and services are findable, accessible, and usable for people with disabilities in the usual manner without particular difficulty and generally without outside help.
The information on our website is available not only in German but also in other languages, e.g., English or Italian.
4. Legal Requirements
Our website is an electronic service within the meaning of Directive (EU) 2019/882 and its national implementation laws. In general, our website must provide functions and procedures that are geared toward the needs of people with disabilities and enable operability with digital aids. Its functions must be designed according to the following criteria:
- Perceptibility: The information and components of our website must be presented in such a way that they are easily perceivable by all users.
- Operability: The functions of our website must also be usable by users with limitations in mobility or cognition.
- Understandability: The information and functions of our website must be logically structured, easily recognizable, and unambiguously labeled.
- Robustness: The content and functions of our website must be usable reliably and without restrictions, even when users use digital aids
5. Supporting Measures
The following supporting measures are implemented on our website:
- Use of strong contrasts for texts and images
- Presentation of mandatory information in text form
- Meaningful and understandable design of headings and labels
- Adjustable character/line spacing and text size (without loss of content)
- Alternative texts for images
- Understandable labels and explanations, especially for for
- Notifications of input errors in text form
- Clear identification of mandatory fields (e.g., via asterisk notice)
- Website elements (e.g., buttons, links, and menus) operable via keyboard and assistive technologies
- Accessible captchas
- Browser-independent page display
- HTML codes checked for correctness
- Adaptation to various screen sizes (responsive design
To implement these measures, we rely on manual tests as well as Eye-Able® technology from Web Inclusion GmbH. Eye-Able Report® has passed all machine-verifiable test steps.
6. Arbitration Board
If no satisfactory solution can be found for your inquiry regarding accessibility on our website or within the scope of communication with us, you have the option to contact an arbitration board at any time. Its task is to resolve conflicts between people with disabilities and companies. The goal of an arbitration procedure is to find a solution to a problem together and out of court with the help of the arbitration board. The arbitration procedure is free of charge. You also do not need legal counsel. You can reach the arbitration board at the following address:
Arbitration Board under the Act on Equal Opportunities for Persons with Disabilities at the Federal Government Commissioner for the Interests of Persons with Disabilities
Mauerstraße 53
10117 Berlin
Phone: +49 (0)30 18 527 2805
Email: info@schlichtungsstelle-bgg.de
nternet: www.schlichtungsstelle-bgg.de
7. Market Surveillance Authority
The market surveillance authority responsible for us is:
Market Surveillance Authority of the Federal States for the Accessibility of Products and Services (MLBF)
Carl-Miller-Str. 6
39112 Magdeburg
Phone: +49 391 56 76 97 0
Email: kontakt@mlbf-barrierefrei.de
8. Status
This accessibility statement was created on February 19, 2026, and is updated annually and upon any significant change to our website, products, or services.